HIPAA Privacy Policy

This notice describes how medical information about you may be used and disclosed, and how you can get access to this information. Please review it carefully.

At Nexara Institute, under the clinical direction of Dr. Shamsideen Musa, we are deeply committed to protecting the privacy and confidentiality of your Protected Health Information (PHI). PHI includes information about your physical or mental health condition, the provision of healthcare to you, or payment for that healthcare.

1. Our Legal Duties

We are required by the Health Insurance Portability and Accountability Act (HIPAA) to:

• Maintain the privacy and security of your PHI.
• Provide you with this notice detailing our legal duties and privacy practices regarding your information.
• Notify you promptly following a breach of your unsecured PHI.
• Abide by the terms of the notice currently in effect.

2. How We May Use and Disclose Your Health Information

We may use and share your health information for the following purposes without your explicit written authorization:

• For Treatment: We can use your PHI and share it with other professionals who are treating you. Example: Dr. Musa may share your medical data or diagnostic imaging with a physical therapist or a specialist involved in your neurorecovery plan.
• For Healthcare Operations: We can use and share your health information to run our practice, improve your care, and contact you when necessary. Example: Using your information to manage our clinical records or evaluate the quality of our pain management protocols.
• For Payment: We can use and share your financial and medical data to bill and get payment from health plans, auto-insurers, or other entities. Example: Giving information about your injury evaluation to your health insurance company so they will pay for your services.

Other Permitted Uses and Disclosures (Without Authorization)

We are allowed or required to share your information in other ways-usually in ways that contribute to the public good, such as public health and safety. We must meet many conditions in the law before we can share your information for these purposes:

• As Required by Law: We will share information about you if state or federal laws require it.
• Lawsuits and Legal Actions: In response to a court or administrative order, or in response to a subpoena (specifically relevant to personal injury or medical-legal documentation).
• Workers’ Compensation: For workers' compensation claims or similar programs established by law.
• Public Health and Safety: To prevent the spread of disease, report suspected abuse, neglect, or domestic violence, or to reduce a serious threat to anyone's health or safety.

3. Uses and Disclosures That Require Your Written Authorization

For any purpose not outlined above, we will only use or disclose your PHI with your explicit written authorization. You may revoke this authorization at any time in writing.

Specifically, we will never sell your PHI, use it for marketing purposes, or share psychotherapy notes without your explicit, signed consent.

4. Your Rights Regarding Your Health Information

When it comes to your health information, you have certain rights. You have the right to:

• Get an Electronic or Paper Copy of Your Medical Record: You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. We will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee.
• Ask Us to Correct Your Medical Record: You can ask us to correct health information about you that you think is incorrect or incomplete. We may say "no" to your request, but we’ll tell you why in writing within 60 days.
• Request Confidential Communications: You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address. We will accommodate all reasonable requests.
• Ask Us to Limit What We Use or Share: You can ask us not to use or share certain health information for treatment, payment, or our operations. We are not required to agree to your request, and we may say "no" if it would affect your care.
  • Exception: If you pay for a service out-of-pocket in full, you can ask us not to share that information with your health insurer, and we will honor that request unless a law requires us to share it.
• Get a List of Those With Whom We’ve Shared Information: You can ask for a list (accounting) of the times we’ve shared your health information for six years prior to the date you ask, who we shared it with, and why. We will include all the disclosures except for those about treatment, payment, and health care operations.
• Get a Copy of This Privacy Notice: You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically.
• Choose Someone to Act for You: If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.

5. Changes to the Terms of This Notice

We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request, in our office, and on our website.

6. Questions and Complaints

If you believe your privacy rights have been violated, or if you have questions about this policy, you may file a complaint with Nexara Institute or with the U.S. Department of Health and Human Services Office for Civil Rights.

To file a complaint or request information from Nexara Institute:

Attn: Privacy Officer / Compliance Department
Practice Name: Nexara Institute
Phone: (214) 774-5449
Mailing Addresses:

McKinney, TX
5860 Collin McKinney Parkway
Suite 604 · McKinney, TX

Dallas, TX
9441 Lyndon B Johnson Freeway
Suite 508A · Dallas, TX